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Browsing the Internet for just the “right” transcription company to provide you with your service needs might be more difficult than you think. However, there are many things to consider while doing your search.
Normally, one might think ONLY about the “rate.” Although the rate is an important factor in your choice, and we will talk about this below, there are also other things to consider. Below are a few things to consider prior to making your final choice.
1.Communication
- Is the person you are communicating with professional and courteous?
- Is this person willing to work with you and give you multiple choices as far as turnaround time and a rate to satisfy your needs?
- Has this person informed you that his/her team of professionals are highly skilled, seasoned and can produce a near-perfect end product?
- Has this person discussed what type of audio you intend to use and suggested alternative types of audio to make it easier, less costly and timelier for uploading your audio?
2.Turnaround Times
- Consider the offered turnaround times for your needs and make certain you have more than a couple of choices to fit your needs.
3.Rates
- Although many transcription companies may offer the same rates, you will need to factor in the turnaround time for those rates and the quality of work you will receive for those rates. You may need to speak with the company representative to obtain more details on their rates, and please ask how long their typists have been transcribing and ask about any quality issues.
- You may seek out colleagues or others in the field to find out what company they use. Sometimes, referrals are the best way to find the right company.
4.Customer Testimonials
- Check out each transcription company website and look for a “Customer Testimonials” page. Clearly, if you find them, these are true customers who are or were more than satisfied with the company’s rates, speedy services, communication skills and transcripts.
5.GMR Transcription Promise
- “We, at GMR Transcription, promise to provide you with the best rates, direct and friendly communication, turnaround times to meet your needs, a highly professional end product and promise to work with you on making your experience with us pleasant.”
- Should you find a comparable service with the same rates, please contact us, and we would be willing to give you a “special discount.”
“These are all things to consider when making the right decision, and we, at GMR Transcription, promise to make your experience a pleasant one in all of these areas.”
For more information, please contact us at: info@gmrtranscription.com
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